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Our previous video interview focused on the additional costs incurred by a dealer that result from poorly trained service technicians. Our latest continues the cost management theme while focusing on the time accountability, or utilization, of service technicians. The top 20% of

Have you ever wondered if your ERP system is set up and used correctly? Do you feel your people are following best practices and using it as it was designed to be used? You may be surprised at what you

Financial statements: It might not be the sexiest topic in the world, but they present a picture of the health of your business, and we have to pay attention to what they are telling us! Much like a doctor monitors

When performing ERP evaluations one of the areas our team looks at is Accounts Receivable. Accounts Receivable (AR) is the lifeblood of any business, and as such, having accurate invoices sent in a timely manner and receiving funds for them