Easily create performance-based territories for your technicians.
Solutions Overview
NEXERA’s cutting edge Advanced Territory Management solution has paved the way for faster and more efficient territory creation and management! Properly defining and managing territories for technicians is critical to accurately gauge manpower requirements, reduce travel time, decrease service response time, control car stock inventory and ensure high customer satisfaction levels.
How Territory Creation and Management Solution Works
Advanced Territory Management allows you to easily create territories visually while technician and machine specific territory demand time requirements are calculated automatically. Not only is it now easy to create territories based on technician model performance, but territories can also be specialized by manufacturer, machine segment, model or customer. After territories are created, both technician assignments and territory based car stock requirements can be imported directly to your ERP, saving your company countless hours in territory and car stock creation, adjustment, and maintenance. Advanced Territory Management provides optimized data-driven territories that will drive revenue higher by increasing service efficiency while allowing your company to deliver a better customer experience.
Features Include:
• Interactive map based interface - visualize your MIF
• Analyze tech performance in each territory and 'Right Size' based on required demand time including Travel Time
• Exclusive WorldStats™ comparative demand time calculations
• Create multiple 'Schemes' and try 'What If' mapping scenarios
• Create territories based on ZIP codes or import them directly from your ERP
• Smart assignment system simplifying ongoing maintenance
• Integrated customer/device service history data
• Plus much, much more!
